Ultra Downy Pure Essentials Aloe & White Lilac Liquid

Frequently Asked Questions

Q.What are the benefits of Downy Pure Essentials?

A.Downy Pure Essentials conditions your fabrics during the rinse cycle for the following benefits:

• Light, fresh scents inspired by nature
• Infuses fabrics with softness so they feel as good as they look
• Fights against pesky static cling

Q.What makes Downy Pure Essentials different from other fabric softeners?

A.Downy Pure Essentials takes the natural world as inspiration for its scents. So you’ll experience a soothing aloe & white lilac scent with soothing softness. feel more balanced.

Q.When should I add Downy Pure Essentials to my washer?

A.When you add Downy Pure Essentials depends a great deal on your washer type. These days, fabric softener is easier to use than ever:

• Regular machines — With regular machines, add Downy Pure Essentials to your washer drum during the rinse cycle. Or for added convenience, try the Downy Ball®, our easy-to-use dispenser. Click here to learn more about the Downy Ball.
  
• HE machines — With HE machines, you have a built-in, automatic solution. Simply add Downy Pure Essentials to the fabric softener tray (often right next to the detergent tray) before each load.

Q.Will Downy Pure Essentials irritate my skin or cause allergic reactions?

A.Downy Pure Essentials should not irritate skin or cause allergic reactions for most people. However if you find yourself affected, we do have a dermatologist-tested Downy that’s free of dyes and perfumes. Learn more about Ultra Downy Free & Sensitive.

Q.Does Downy Pure Essentials affect the drying time of fabrics?

A.Nope, your dryer settings are the only thing that should affect drying time. Try upping the spin cycle of your machine if your laundry is drying too slowly.

Q.Will Ultra Downy Pure Essentials stain my fabrics?

A.All fabric softeners do run a small risk of staining. To prevent staining, be sure not to pour undiluted fabric softener directly onto fabrics. Here are some ways to remove fabric  softener stains if they do occur:

• Nonwashable fibers  — Dampen the stain with water and rub gently with bar soap (avoid deodorant soap) or a liquid laundry detergent like Tide. Rinse thoroughly, and then blot excess liquid and allow to dry.
  
• Washable fibers  — Again, dampen the stain with water and rub gently with bar soap (avoid deodorant soap) or a liquid laundry detergent like Tide. Rinse thoroughly, and then send fabrics through the wash again.

Q.I have a question. How can I talk to Downy?

A.We’d love to hear from you. Choose from the contact options below, and your question will be answered by a member of the Downy Team.

• Call us
• Email us