Ultra Downy® Mountain Spring® Liquid

Frequently Asked Questions

Q.What are the benefits of Ultra Downy?

A.Ultra Downy conditions your fabrics during the rinse cycle for the following benefits:

• Freshens with an incredible scent
• Contains Renewing Scent Pearls for fresh bursts of fragrance
• Infuses fabrics with softness so they feel as good as they look
• Fights against pesky static cling
• Helps reduce wrinkles†

Q.What are Renewing Scent Pearls?

A.Renewing Scent Pearls are our innovative scent technology that makes scent last longer than ever in your fabrics. Each microscopic pearl contains scent, which releases with movement for fresh bursts of fragrance.

Q.Do Ultra Downy scents come in dryer sheets?

A.Yes, three of our Ultra Downy scents come in dryer sheets: April Fresh®, Clean Breeze®, and Mountain Spring®.  To learn more about Downy sheets, visit our product page.

Q.Will Ultra Downy irritate my skin or cause allergic reactions?

A.Ultra Downy should not irritate skin or cause allergic reactions for most people. However if you find yourself affected, we do have a dermatologist-tested Downy that’s free of dyes and perfumes. Learn more about Ultra Downy Free & Sensitive.

Q.Does Ultra Downy affect the drying time of fabrics?

A.Nope, your dryer settings are the only thing that should affect drying time. Try upping the spin cycle of your machine if your laundry is drying too slowly.

Q.Will Ultra Downy stain my fabrics?

A.All fabric softeners do run a small risk of staining. To prevent staining, be sure not to pour undiluted fabric softener directly onto fabrics. Here are some ways to remove fabric  softener stains if they do occur:

• Nonwashable fibers  — Dampen the stain with water and rub gently with bar soap (avoid deodorant soap) or a liquid laundry detergent like Tide. Rinse thoroughly, and then blot excess liquid and allow to dry.
  
• Washable fibers  — Again, dampen the stain with water and rub gently with bar soap (avoid deodorant soap) or a liquid laundry detergent like Tide. Rinse thoroughly, and then send fabrics through the wash again.

Q.I have a question. How can I talk to Downy

A.We’d love to hear from you. Choose from the contact options below, and your question will be answered by a member of the Downy Team.

• Call us
• Email us